Introduction
Under this article, we are going to understand how we can file a case in RERA. To file a case with the Hon’ble RERA Authority, you need to comply with a set of procedures. The Real Estate Regulatory Authority has been set up in order to address grievances and issues related to the sector of real estate, such as grievances with builders, promoters and real estate agents.
Here’s a somewhat detailed step to step guide as to how one can file a case with the Hon’ble RERA Authority:
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Establish Jurisdiction
Make sure that the grievance falls under the particular RERA’s jurisdiction. Real Estate Regulatory Authority deals with grievances related to promoters, developers and realty agents, inclusive of delays in handing over of possession, subpar construction quality, or contravention of the terms of the agreement.
2. Gather Documents
Before filing, collect all relevant documents that aid your case, such as
- Contract related to sale or any other agreement with the builder or developer.
- Proof for the payment made to the builder such as receipts,ledger etc.
- Any communication established with the builder or promoter.
- Letters relating to possession, registration documents, or other documents pertaining to the delay or contraventions.
- Any other proof pertaining to the grievance.
3. Formulating a Complaint
In order to comprehend as to how to file a complaint in RERA, you need to formulate a comprehensive complaint that must contain the following:
- Particulars of the Complainant such as name and address of the Complainant.
- Particulars of the Builder such as name and registered office address of the promoter.
- A clear and precise statement of facts.
- An illustration of the grievance that is being faced by you.
- A request for the relief you are seeking. For instance, possession of the unit, refund, compensation, etc.
The RERA Authorities of most of the States have an online complaint portal where you can register the Complaint. Make sure that you furnish all the required details and annexures as directed.
5. Pay the Filing Fee
A nominal fee has to be submitted with the RERA Authority in order to complete the registration procedure of the Complaint. The fee can be inquired at the RERA help desk prior to the initiation of registration of the complaint.
6. Keeping Track of the Progress of the Complaint
After the complaint has been registered with the Hon’ble RERA Authority, the Complainant would receive an email as to when the first date of hearing is scheduled and the same has to be attended by the Complainant either virtually or physically depending upon the procedure.
